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Orders

We accept orders online, by phone or by post.

Product Descriptions

Every care has been taken to ensure that the descriptions and specifications are accurate.  However each item is hand dyed so colour tones and patterns will vary slightly from item to item.  Images shown on the website are for a variety of sizes.

Commissions

Items can be made to your individual requirements.  Please contact me by phone or e-mail.

Postage and Packing  

UK mainland    standard delivery     £3.00 per order

Europe             standard airmail       £6.00 per order

Rest of World   standard airmail      £8.00 per order

For goods sent overseas duty is payable by the customer.

Delivery

We aim to despatch goods within three working days of receiving your order and payment.  If the item has to be made to your requirements we aim to despatch within fourteen days.

Refunds and Returns

If you are not entirely satisfied with the goods we will give a full refund providing the goods are returned unused, in the original condition and packing.  We are not responsible for paying shipment cost for return.  
We also advise when posting returns to obtain a free certificate of posting available at Post Office counters.

Privacy

Due to the GDPR changes effective from 25 May 2018, We collect your name,postal address and e-mail contact details in order to fulfill your order. This information does not get passed onto any other parties unless you request a special courier delivery. Your details will then be passed onto the delivery company so that we can fulfill your order. Any data collected will be held securely for a period of no more than three years. We do not contact you unless it is in response to a question or query from you.

All credit/debit card details are entered onto Pay Pal secure server.  We do not receive any of these details.

If you have ordered previously and require your details to be removed earlier please email me.